Lever Games Inc. - Privacy Policy

Welcome to Lever Games Inc.’s (“Lever Games”) Privacy Policy. This Privacy Policy was last updated on April 27th 2022.

This Privacy Policy (this “policy”) describes the practices of Lever Games and its subsidiaries in relation to the collection, use, management, storage, disclosure and protection of Personal Information (as defined below) of its users (“users” or “you” or “your”) in connection with any games, applications, websites and online services provided by Lever Games (collectively, “Services”). At Lever Games, we are committed to protecting your privacy through practices that limit the collection, use, disclosure, disposition and destruction of Personal Information to what is necessary for the effective operation of our business. This policy was created to inform you of our commitment to protecting your Personal Information and is based on the general principles in Schedule 1 of the federal Personal Information Protection and Electronic Documents Act and Canada's Anti-Spam Legislation (CASL).

Please note that the scope of this policy is limited only to information collected by Lever Games through your use of the Services. This policy is also designed to help you understand how your data is used and inform you of your rights regarding your data.

By using the Services, you agree to the collection and use of your Personal Information (defined below) as outlined in this policy. Lever Games may amend the Privacy Policy from time to time, and Lever Games encourages you to consult the Privacy Policy regularly for any changes.

Lever Games reserves the right to change this policy from time to time. If Lever Games makes a material change, this policy will be updated accordingly. Lever Games recommends that you periodically review this policy, which is available at our office and on our website http://levergames.com/, so that you are aware of any changes. Your continued reading of the policy and use of the website following the posting of any changes to this policy shall constitute your acceptance of these changes and the latest version of this policy then in place.

1. DATA COLLECTION

Lever Games’ primary purpose in collecting user information is to enhance the user’s enjoyment of the Services. When you install or play any of the Services, Lever Games may collect and store the information you provided to Lever Games, whether through the Services, social network or other third-party services (“Account Information”). The amount of Personal Information collected by Lever Games shall be limited to what is necessary for the identified purpose of that collection.

2. PERSONAL DATA

“Personal Information” means and includes information that can be used to identify and contact you and is any factual or subjective information about an identifiable individual. The Personal Information types collected in accordance with a Services will vary depending on the activity and may include the following:

Your first and last name;
Your gender;
Your age;
Your telephone number;
Your home address;
Your social network or third-party service user identification number;
Your mobile device’s unique identifier (UDID);
Transaction identifiers for purchases;
Your email address;
Your profile picture; or
Other relevant information in your application, social network or other online profile.

Additionally, Lever Games may acquire information from you through:

Your access and participation in message boards on a Services;
The contents of your Customer Support requests; or
Your purchase of a virtual coins or virtual goods.

Please note that because a third-party site manages the purchases of virtual goods offered by the Services, Lever Games does not have access to your payment (i.e., credit card) or other billing information needed to process your payment.

3. NON-PERSONAL DATA

“Non-personal information” is information that, when taken by itself, cannot be used to contact or identify you. During the course of playing the game, or usage of the software, Lever Games may collect Non-personal information about you to help improve the game experience or to make improvements to its games or software. Lever Games may also invite you to share Non-personal information about yourself which may include but is not limited to:

Your age or date of birth;
Your gender;
Information about the device or computer hardware you use;
Your favorite websites, friend information and fan pages; or
Other information included in your application, social network or online profiles.

Lever Games may combine Non-personal information it has collected along with your Personal Information to analyze and better understand how its Services are used to provide a more tailored user experience and improve the overall quality of the Services. In addition, the Services may record game play information such as your game session duration or specific special events like big wins or jackpots.

Beyond the information collected as outlined above, you may choose to share additional information about yourself throughout the Services from message boards or from within the games. Note that any actions you perform with other players are considered public and are in your sole discretion.

Other information Lever Games may collect includes your occupation, language, zip code, area code, location, and the time zone where a Services is used, as well as information about your computer, mobile device, software, platform, incident data, Internet Protocol (IP) address, network Media Access Control (MAC) address and connection, browser type, browser language, referring pages, exit pages and URLs, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, and the date and time of this activity, so that Lever Games can better understand customer behavior and improve its products, services, and advertising. Additionally, Lever Games may receive non-personal and/or public information from third parties in connection with market and demographic studies that Lever Games may use to supplement or enhance Personal Information provided directly by you.

4. USE OF YOUR DATA

Data Usage

Lever Games uses Personal Information it collects through the site for the purposes as described within this policy or elsewhere on the site or application. For example, we may use Personal Information and other information we collect:

to provide the services or information you request;
to request feedback or contact you about your use of the game;
to communicate with you and respond to your emails, questions, inquiries, comments, requests, complaints and to provide customer service;
to personalize and improve the game and users’ experiences, to increase the functionality and user overall experience of the game, to deliver advertisements, content, or features that match a user’s profile or interests, and to provide recommendations to other advertisements, content or features that may be of interest to users;
to monitor and analyze game usage and trends and otherwise measure the effectiveness of the game;
to provide you with news and information about our or third-party offers, promotions, products, and services we think will be of interest to you;
to send you confirmations, updates, security alerts, and support and administrative messages, to detect and prevent fraud, and to otherwise facilitate your use of, and our administration and operation of the game;

Lever Games may also use Personal Information and Non-personal information, both individually or combined together, to better understand the behavior and preferences of its customers, to troubleshoot technical problems, to serve static and dynamic advertising, to enforce its terms and condition to provide Services, to ensure proper functioning of its products and services as well as to help improve Services and their content. In addition, Lever Games may combine Non-personal information with Personal Information, such as an email address, to administer loyalty programs, tailor its offerings, web pages, mobile applications or game play experience to you.

By use of any ‘invite a friend’ or ‘play with a friend’ service you may use within our game, whether directly through the Services or through a social network or other service, you acknowledge that use of these tools, or similar tools, will help you find your contacts and will also allow your contacts to associate your Services account (and related gaming entitlements, including games played, spins and coins) with your social networking profile and/or email address. Your resulting friends’ list will be subject to this policy.

If you choose to use a referral service to “tell a friend” about Services, Lever Games may ask you for your friend’s name, mobile number and email address. Lever Games may send your friend an email on your behalf or a text message inviting them to visit the relevant site, game or check out the Services.

Any sweepstake, contest, or similar promotion you enter, Lever Games may use the provided information to administer such programs. Your participation in tournaments. or other online game events, is conditional upon you granting Lever Games permission to collect, store, transmit and display publicly statistical data, such as your scores, rankings and achievements that are generated through your participation.

Regarding data access and collection, the information you provide will not be disclosed, rented, loaned, leased, sold, or otherwise voluntarily distributed to unaffiliated third parties. The data will be used for the sole purpose of providing or improving the Services for you and for any additional reason stated herein. Lever Games will retain your information for as long as your account is active or where it is needed to provide you Services. If you wish to cancel or close your account or request that Lever Games no longer use your information, please contact Lever Games at the email address provided in the Contact Us section below. Note that in certain cases, Lever Games is legally required to retain your information and in such instances, your request may be denied.

Services Accessed through Social Networking Services or Mobile Devices

By accessing the Services through a social network, mobile device or a third-party platform or service, including connecting to such a third-party network, platform or service via Services, you are authorizing Lever Games to collect, store, and use, in accordance with this policy, any and all information that you agreed the social network, mobile device or other third-party platform could provide to Lever Games through the social network/mobile device/third-party platform Application Programming Interface (API) based on your settings on the third-party’s social network, mobile device or platform. Note that your agreement takes place when you connect with the third-party network, platform or service via the Services, and/or when you connect with a Service, or “accept” or “allow” (or similar terms) a Service to access your information through a social network, mobile device or other third-party platform or service.

Lever Games may also collect or receive information about you from other Service users who choose to upload their email contacts. Please be aware that this information will be stored by Lever Games with the primary reason to connect you and your friends.

Third-Party Service Providers

Lever Games may engage other third-party companies or individuals to facilitate its Services, to provide the Services on its behalf, to perform tasks (e.g., without limitation, maintenance services, database management, web analytics along with other improvements of the Services) or to assist Lever Games in evaluating and better understanding how its Services are used.

From time to time, Lever Games may work with third-party contractors to collect Personal Information on its behalf to provide email delivery, prize or promotional fulfillment, contest administration, credit card processing or other services through the Services. When requesting these services, you may be asked to provide your name, mailing address, telephone number and email address to its contractors. Lever Games may ask some third-party contractors, such as credit agencies, data analytics or market research firms, to supplement and combine with Personal Information that you provide to Lever Games for its own marketing and demographic studies, so that Lever Games can consistently improve its Services and related advertising to better meet its visitors’ needs and preferences.

Message Boards and Chat Rooms

Note that certain information you post and communicate through Services or a third-party site or service is public information for which you have no expectation of privacy.

You may choose to disclose information about yourself in the course of contributing user generated content to Lever Games sites or Services or in its chat rooms, blogs, message boards, user “profiles” for public view or in similar forums on its sites through mobile services and/or through third-party sites or services. Information that you disclose in any of these forums is public information, and there is no expectation of privacy or confidentiality.

You should be aware that any personally identifiable information you submit in the course of these public activities can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. Lever Games is not responsible for the personally identifiable information you choose to make public in any of these forums.

If you post a video, image or photo through a Service for public view, you should be aware that these may be viewed, collected, copied and/or used by other users without your consent. Lever Games is not responsible for the videos, images or photos that you choose to post through Services.

Use of Browser

Note that in the ordinary course of internet activity, certain information may be sent from your browser to third parties such as advertising networks and analytics companies. Lever Games has no control over the information sent from your browser to those networks or other third parties and recommends that you ensure that your browser settings prevent the disclosure of information you would not like to share.

Disclosing Your Personal Information Without Consent

You understand and agree that there are certain circumstances where Lever Games may, or may be required to, collect, use or disclose your Personal Information without your knowledge or consent. Those circumstances include: if the disclosure is required by law, provided to our lawyers, for the purpose of collecting a debt you owe to us, in compliance with a subpoena, warrant, or issued order made by a court, person or body with jurisdiction to compel the production of information, or to comply with rules of court relating to the production of records, or to prevent or stop any unethical behaviour or activity. Note that Lever Games is not required to question or contest the validity of any search warrant, subpoena or other similar governmental request that it may receive.

Disclosure may also be made to a government institution or investigative body that has made a request for the information, identified its lawful authority to obtain the information and indicated that: it suspects that the information relates to national security, the defence of Canada or the conduct of international affairs, the disclosure is requested for the purpose of carrying out any investigation relating to the enforcement, gathering intelligence for the purpose of enforcing, or enforcing any law of any jurisdiction, or the disclosure is requested for the purpose of administering any law of Canada or a province. Disclosure may be made to an investigative body if the disclosure is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province.

Various government agencies (e.g., Canada Revenue Agency, Information and Privacy Commissioner, Human Rights Commission, etc.) have the authority to review our files and interview our staff as a part of their mandates. Also, upon our initiative, we may also disclose Personal Information without your knowledge or consent if the information is used for the purpose of acting in respect of an emergency that threatens the life, health, or security of an individual, or has been collected under circumstances in which consent is not required. If information regarding an identifiable individual is disclosed to a person who needs the information because of an emergency that threatens the life, health or security of an individual and, if the individual whom the information is about is alive, we will inform that individual in writing of the disclosure without delay.

Lever Games may also disclose information about you if it determines that such disclosure is reasonably necessary to enforce the terms and conditions of the Services or to protect its operations or users. Additionally, Lever Games may sell, transfer or otherwise share some or all of its assets, including your Personal Information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy.

Like many websites, Lever Games may use “cookies” to collect information. A cookie is a small data file that is transferred to your computer’s hard disk or your mobile device for record-keeping purposes. The Services may send cookies to a computer or a mobile device when a user accesses or views Services. Information contained in a cookie may be linked to Personal Information for purposes such as improving the quality of Services, tailoring recommendations to interests, and making the Services easier to use. Third-party advertisers on the Services may also place or read cookies on your browser. Cookies can be disabled at any time by changing your web browser’s options to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Please note that these settings may affect your ability to shop online or to access certain features of our Services whenever these cookies are needed for the operation of our Services.

Links

The Services may contain links to other websites or applications. The fact that the Services links to a website or application presents a banner ad or other type of advertisement does not mean that Lever Games endorses or authorizes that third-party, nor is it a representation of any affiliation with that third-party. If you click on a link to a third-party site or application, including on an advertisement, you will leave the Lever Games site you are visiting or application you are running and will go to the site or application linked to. These third-party websites and applications may place their own cookies or other files on your computer or mobile device and may collect data or solicit Personal Information from you. Other sites and applications follow different rules regarding the use or disclosure of the Personal Information you submit to them. Because Lever Games cannot control the activities of third parties, it cannot accept responsibility for any use of your Personal Information by such third parties, and it cannot guarantee that they will adhere to the same privacy and security practices as Lever Games. You are therefore encouraged to read the privacy policies or statements of other websites and applications you visit before providing any Personal Information.

5. CHANGING OR DELETING YOUR DATA

You may review, update, correct or delete any Personal Information by changing the applicable information in your profile page. If you completely delete all this information, your account may be deactivated. If you would like Lever Games to delete your record in its system, please contact the Privacy Officer of Lever Games in writing, and it will attempt to accommodate your request if it is not legally obligated to retain the record. Upon such written request, you shall, to the extent possible and/or where permitted under applicable law: (a) be informed of the existence, use and disclosure of your Personal Information and (b) be given access to such Personal Information.

If you have granted Lever Games access to your Account Information through a Service, you may request that Lever Games delete your Account Information. You can request deletion of your Account Information by dissociating or removing the Lever Games application from your social network or third-party service account in accordance with the instructions provided by the social network or third-party service.

The collection, use or disclosure of your Personal Information by Lever Games requires your knowledge and consent. At certain times, your consent for the collection, use and disclosure of your Personal Information may be implied from the manner in which it is collected. Your consent may also be expressly provided by you. If Lever Games collects, uses or discloses Personal Information for purposes other than those described above, prior to the collection, use and/or disclosure of such Personal Information, unless required to be disclosed by law, you will be informed of, and your consent obtained prior to Lever Games’ collection, use and/or disclosure of that Personal Information. If we intend to use and/or disclose Personal Information that we previously collected for a new purpose which is not authorized under applicable laws, your consent will always be obtained before we use and/or disclose it for that new purpose.

You may always choose not to supply Lever Games with your Personal Information. Furthermore, previously granted consent may be withdrawn at any time by notifying the Privacy Officer in writing.

Security

Lever Games has implemented reasonable technical and organizational measures to secure your Personal Information from accidental loss and from unauthorized access, use, alteration or disclosure. However, Lever Games cannot guarantee that unauthorized third parties will at no time be able to overcome those measures or use your Personal Information for improper purposes. Also, please be aware that email and messaging systems are not considered secure, so Lever Games advises against users sending Lever Games Personal Information through these media or any other non-secure method.

6. POLICY REGARDING CHILDREN

This product is intended for use by those 18 or older for amusement purposes only.

Lever Games does not knowingly collect or store any Personal Information from children under 13 or under the relevant age threshold in other jurisdictions where the child is located. However, we may collect technical information required for delivering the Services and for the support of our internal operations from all users of our Services.

If parents believe that we have unintentionally collected their children’s other Personal Information or otherwise used their children’s Personal Information for another purpose, they may contact us via the Contacting Us section below. If Lever Games learns that a person under the age of 13 has provided it with Personal Information, Lever Games will take steps to delete such information as soon as possible.

We recognize a special need to protect the Personal Information of children. We urge parents to instruct their children to never give out their real names, addresses, phone numbers, or other Personal Information without parental permission, when online. Lever Games also recommends that parents familiarize themselves with parental controls available on consoles, mobile telephones, tablets and other devices they provide to their child and accompany their child when online. Parents should contact Lever Games immediately if they have any concerns. Please see the Contacting Us section below for further details.

7. PAYMENTS

We collect the data required to process your purchase, such as your last name, first name, mailing and email addresses, country, bank details and purchase history. This data is sent to our partner service providers that are in charge of the payment and the delivery of your purchase.

8. RETENTION OF DATA

Lever Games will retain your Personal Information for as long as it is necessary to fulfill the purpose for which it was collected and to comply with applicable laws. After the Personal Information is no longer necessary either for the purpose for which it was collected or to comply with any laws it will be destroyed, erased, or made anonymous.

9. CONTACTING US

Please address any questions or concerns about our compliance with this policy or our privacy practices generally to the Privacy Officer at the following email address: privacy@levergames.com

If you remain unsatisfied after discussing the matter with our Privacy Officer, please contact the Privacy Commissioner of Canada at https://www.priv.gc.ca or at the following address:

Office of the Privacy Commissioner of Canada

30, Victoria Street, Gatineau, Quebec, K1A 1H3

Toll-free: 1-800-282-1376 Phone: (819) 994-5444 TTY: (819) 994-6591